DE-MATTING POLICY
De-matting (brushing out) of severely matted dogs is not offered as one of my services. Dogs with matted coats may require an extra charge and may be given a very short clip.
De-matting of younger dogs tends to make them dislike grooming to the point that they can become VERY difficult to work with and may even become a biter, requiring them to always be muzzled while being groomed.
De-matting of older dogs can be so mentally and physically stressful for them that it places their health and well-being in jeopardy.
De-matting is very painful for your dog, and is especially difficult for dogs which have pink or sensitive skin.
De-matting of large areas, especially when the matts are close to the skin, can result in a brush burn, which can be as serious as a third degree burn on a human and may require medical treatment.
The well-being of your dog is my top priority, and as such, Pekoe’s Pet Parlour practices humane dog grooming and will not brush out a severely matted or tangled coat. If you have a long-haired dog and wish to maintain the length, there is no alternative but to keep it brushed and combed out between professional grooming. If this is not viable, it is recommended to book regular maintenance grooming (brushing, combing, etc.). If you require assistance in choosing the proper tools or in the proper use of these tools, we will be happy to assist you.
Thank you for your understanding.
De-matting of younger dogs tends to make them dislike grooming to the point that they can become VERY difficult to work with and may even become a biter, requiring them to always be muzzled while being groomed.
De-matting of older dogs can be so mentally and physically stressful for them that it places their health and well-being in jeopardy.
De-matting is very painful for your dog, and is especially difficult for dogs which have pink or sensitive skin.
De-matting of large areas, especially when the matts are close to the skin, can result in a brush burn, which can be as serious as a third degree burn on a human and may require medical treatment.
The well-being of your dog is my top priority, and as such, Pekoe’s Pet Parlour practices humane dog grooming and will not brush out a severely matted or tangled coat. If you have a long-haired dog and wish to maintain the length, there is no alternative but to keep it brushed and combed out between professional grooming. If this is not viable, it is recommended to book regular maintenance grooming (brushing, combing, etc.). If you require assistance in choosing the proper tools or in the proper use of these tools, we will be happy to assist you.
Thank you for your understanding.
